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Event Management, as defined by ITIL, is the process that monitors all events that occur through the IT infrastructure. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the IT Infrastructure or the delivery of IT service and evaluation of the impact a deviation might cause to the services. Events are typically notifications created by an IT service, Configuration Item (CI) or monitoring tool. ==Purpose/Scope== * The purpose is the ability to detect events, investigate and determinate the correct control action * The events (warnings and exceptions) can be used to automate many routine activities * Event Management can be applied to any aspects of Service Management that can be controlled and can be automated (Configuration Items) * Provide mechanisms for early detection of incidents. * Some types of automated activities can be monitored by exception, reducing downtime. 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Event Management (ITIL)」の詳細全文を読む スポンサード リンク
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